.svg){kind=small}
Secure Customer Service
SENET.cloud
Trust Center
At SENET.cloud, we understand you’re entrusting us with your data, your operations and your business. That’s why we’ve built our product and processes to meet high standards of security, user privacy, reliability and regulatory compliance. This page shows how we protect your systems, how we handle our terms and policies, and what you can expect from us in every interaction.
SENET uses best practices and industry standards to achieve compliance with industry-accepted general security and privacy frameworks, which in turn helps our subscribers meet their own compliance standards.
Security Compliance
Industry based compliance
Memberships
Service Data is any information, including personal data, which is stored in or transmitted via the SENET Services by, or on behalf of, our subscribers and their end-users. We use Service Data to operate and improve our Services, help customers access and use the Services, respond to subscriber inquiries, and send communications related to the Services.
Additional information
Disclosure of Service Data: SENET only discloses Service Data to third parties where disclosure is necessary to provide or improve the services or as required to respond to lawful requests from public authorities.
SENET has a formal global privacy and data protection program, which includes cross-functional key stakeholders including Legal, Security, Product, and Executive sectors of the company. As privacy advocates, we work diligently to ensure our Services and team members are dedicated to compliance with applicable regulatory and industry frameworks.
Australian Privacy Act of 1988 and Privacy Principles
Brazil Lei Geral de Proteção de Dados Pessoais (LGPD)
California Consumer Privacy Act ("CCPA") & California Privacy Rights Act ("CPRA")
Canada Personal Information Protection and Electronic Documents Act (PIPEDA)
Data Processing Agreement (DPA)
Europe General Data Protection Regulation (GDPR)
France Hébergeur de Données de Santé (HDS or Health Data Hosting)
New Zealand Privacy Act 2020 and its Information Privacy Principles
Singapore Personal Data Protection Act (PDPA)
United Kingdom GDPR and Brexit
United States Health Insurance Portability and Accountability Act (HIPAA) and Business Associate Agreement (BAA)
Whenever the following terms and definitions appear in this Privacy Policy, they shall be construed as follows:
Definitions:
1. General provisions
2. Legal grounds for enestech processing
3. ENESTECH collects the following personal data
4. Cookies and other similar technologies
5. How is the personal data transferred?
6. How long personal data will be processed and stored by enestech?
7. Your rights as a data subject regarding the processing of your personal data
8. Transborder movements
9. Response time
10. Security
11. Liability
12. Chaneges
1. Basic cookies
2. Third-party cookies
3. Categories of cookies
4. How you can control the use of cookies
Our agreements and policies provide our subscribers transparency and detailed information about SENET Services, which in turn support our subscribers in meeting their own legal and compliance standards.
Please read this Website Terms of Use Agreement (the “Agreement”) carefully before using the website https://senet.cloud/ (the “Site”).
1. Use of the site
2. Your obligations
3. ENESTECH ownership
4. Disclaimer of warranties
5. Limitation of liability and indemnity
6. Applicable law and dispute resolution
7. Age restrictions
8. Miscellaneous
By using the SENET 2.0 software and senet boot, you affirm your agreement to abide by the terms of this license agreement. If the client does not agree to the terms of the license agreement, you do not have the right to use SENET 2.0 and SENET Boot software. Information regarding the protection of personal data is outlined in the privacy policy available on the website. Whenever in this license agreement the following names appear, they should be understood as follows:
Definitions
1. General provisions
2. SENET 2.0 software licens scope
3. SENET Boot license scope
4. Registration
5. Types of subscription
6. Analysis tools and advertising technologies
7. Termination
8. Intellectual property rights
9. Limitation of the scope of guarantees and liability
10. Final provisions
If you are not satisfied with your order for any reason, we will accept the return/exchange. Please follow the returns process below.