CANCELLATION AND REFUND POLICY

Your account is automatically renewed each subscription term until you cancel it by contacting us at the email address customers@enestech.net. The cancellation will be effective prior to your next subscription term. It is your responsibility to pay all amounts as and when due. If you fail payment as and when due we have a right to suspend or terminate your account. Any such suspension or termination will not, however, relieve you from the obligation to pay. 

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases are non-refundable or exchangeable until the end of the current paid period of use.

Monthly Subscriptions

When cancelling a monthly subscription, all future charges associated with future months of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period.

Annual Subscriptions

When cancelling an annual subscription, all future charges associated with future years of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current annual billing period. You will not receive a refund, prorated or otherwise, for the remainder of the annual term. However, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current annual billing period.