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Running a gaming center is never just about turning PCs on. It’s about managing customer flows, keeping systems stable, handling payments, controlling user balances, and maintaining a high-quality experience across every machine.
For GG IZI, a gaming center chain with 6 years on the market, 63 PCs across 3 locations, and over 2,320 regular clients.
These operational challenges became impossible to ignore — especially while using free open-source software.
Their story is a perfect example of how choosing the right platform transforms a business from “struggling to manage daily operations” into a fully optimized, scalable network.
The Problem With Open-Source Software
Like many small and medium-sized gaming centers, GG IZI started with a free, open-source solution. At first, it seemed like a smart financial decision — no upfront costs, simple installation, and a basic management interface.
But the deeper they went, the more problems appeared.
According to owner Alejandro Corkidhi Viera, the system required:
- A master PC,
- A local network connection,
- Constant manual supervision,
- And frequent troubleshooting.
“We couldn’t handle user balances because our software kept crashing and failing… It was not worth the money we saved.”
— Alejandro Corkidhi Viera, Owner of GG IZI
The open-source software also failed to support:
- stable ticketing,
- proper billing,
- cross-location management,
- and business growth.
At this point, Alejandro realized: if he wanted to expand, he needed software that could scale with him — not hold him back.
Switching to SENET: “The Best Decision for Our Business”
The transition from an unstable open-source tool to SENET was a turning point.
“When I switched to SENET, my business management approach totally changed.”
Here’s what changed immediately:
1. Cloud-Based Administration
No more dependence on a local network or a master PC.
With SENET’s cloud dashboard, Alejandro could manage all three locations from his office, monitor real-time activity, and access financial reports instantly.
2. Accurate Financial and Operational Statistics
GG IZI moved to data-driven management:
- revenue tracking
- occupancy analytics
- peak-hour insights
- cashier performance
All of this helped optimize pricing, gameplay offers, and overall service quality.
3. Unified Billing Across All Locations
Customers can now:
- use one account
- keep their balance
- retain loyalty bonuses
- play at any GG IZI location
All powered by SENET’s shared server architecture.
Even if they opened 20 centers — balances and bonuses would still sync seamlessly.
“NO OTHER SERVICE offers such possibilities.”
Top 6 SENET Features That Delivered Immediate Impact
According to page 4 of the PDF, these SENET tools made the biggest difference:
- Unified system for all locations
- Rates & zones system
- Integrated shop in client interface
- License pool
- Cloud server
- 24/7 human support
Each feature solves a specific operational bottleneck — from revenue expansion to customer convenience to technical reliability.
Alejandro also highlighted SENET’s customer support:
“Their 24/7 support is unmatched… Developers constantly improve the system and take our suggestions into account.”
A Message From GG IZI to Other Gaming Centers
At the end of the case study, Alejandro gives one of the strongest endorsements:
“Your gaming center will grow exponentially.”
He encourages other owners not to fear switching to new software — especially when the long-term benefits can completely transform daily management, customer experience, and scalability.
Conclusion: SENET Unlocks Professional-Grade Management for Gaming Centers of Any Size
The GG IZI journey shows that:
- free tools come with hidden costs,
- scaling requires stability and automation,
- and cloud-based management is essential for multi-location growth.
By switching to SENET, GG IZI achieved:
- unified operations,
- stable billing and balances,
- actionable analytics,
- brand consolidation,
- and happier customers.
If you're looking to eliminate daily headaches and prepare your gaming center for growth, SENET can help you do it from day one.
👉 Start your free trial and upgrade your gaming center today.
